Privacy Policy

We Bayt Al Khanyar take your privacy very seriously and we are committed to protecting it. We believe that you should know what personal data we collect and use, as well as to understand your rights in respect of your personal data.

This “Privacy Policy” explains our policies and practices regarding how we collect, use, and disclose the personal data that we collect through our website. 

We recommend that you read this Privacy Policy carefully as it provides important information about the processing of your personal data.

Information we may collect

We (and our authorized service providers) collect information supplied by you via the Website including phone, via email, or/and any social media platform. We and such service providers also collect information when you visit our Website, other websites operated by us or from third parties authorized to share your information with us. This information may include:

• Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gender, and nationality.
• Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on.
• Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items.
• Information you supply to us via online or offline surveys.
• Information you supply to us via social media Instagram or Facebook. 
• Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

How we use information

We (and/or the entities or companies listed in the “Who may we share information with” section below) may use your information including for the following purposes:

• For any purpose associated with the processing or fulfillment of your Order or to provide the service you request from us
• To verify and execute financial transactions you make through the website
• To assist you with your customer service queries or provide information you have requested
• To manage your account
• To provide you with a personalized or improved shopping experience
• For analytical or statistical purposes
• To improve our service offering or website
• To combine it with information we already hold lawfully through other sources
• To protect our rights, safety or the safety of others including for fraud prevention
• For any purpose required by law or regulation

Distribution of information

Rest assured that we will not share your personal information with a third party. We will only provide information with a Government agency as permitted by law with regard to fraud prevention or investigation. In order to complete the delivery of your purchase we will pass your name, address and telephone number to the delivery company contracted to carry out the delivery of your purchase.

Cookies

This website uses cookies, which are useful tools for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize and optimize the site for visitors. Personal information cannot be collected via cookies. Cookies can be disabled if you choose within your browser’s options.

Protecting your data

Information you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted using secure technology. It is your responsibility to keep any Website passwords or login codes issued to or chosen by you, confidential.

We have implemented various steps to safeguard the integrity of our information technology infrastructure, including by implementing authentication, monitoring, auditing, and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of the website as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite such efforts, generally the transmission of information via the internet is not completely secure and its security can never be guaranteed. Any transmission of data via our website is therefore carried out at your own risk.

Your data may be transferred to, and stored in or outside, the United Arab Emirates. In submitting your data to us and using our website, you acknowledge that your data may be sent to countries with differing levels of laws in the field of personal data protection. We require all third parties to whom any personal data is disclosed to keep it secure, treat it as confidential and use it only for the purposes agreed with us.

Contacting us and opting out

If you have any queries about this Privacy Policy, you can contact us using any of the following methods:

E-mail: info@khanyar.com

Phone No. : + 97142862222

You may also request rectification of any incorrect data displayed in your online profile by contacting us or in certain cases, you may be able to directly amend certain information online.

Changes in privacy policy

By visiting the Website or supplying information through it, you are consenting to the practices described in this Privacy Policy and our website Terms and Conditions. Please note that our Privacy Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our Website. It is therefore your responsibility to continue to check our Privacy Policy for updates.

Privacy contact information

If you have any questions, concerns, or comments about our Privacy Policy you may contact us on our platform:

E-mail: info@khanyar.com

Phone No. : + 97142862222